Our approach to personal information
Our website does not collect any personal information, other than the details you submit to us via "contact us" forms (which is emailed to us, and not stored on our web server) and information collected from visitors who comment on our blog (see below).
Cookies are small files stored in your web browser which help a website to remember who you are. Mostly, their use is to help make your experience better - for example to remember your username when you visit a site, or to allow a shopping cart to work - or to gather anonymous statistical information about how websites are being used. They can also be used by advertising networks to offer adverts tailored to your browsing history.
How do we use them?
If you prefer not to receive cookies, you can block some, or all cookies by changing your browser settings, or installing a cookie-management plugin/add-on.
We collect anonymous statistics about how our website, kiosks and mobile apps are being used in order to understand how people use our online services so we can improve them and make them more relevant to our users. We use Google Analytics to do this.
If you join our email newsletter list via our homepage, we will store the personal information you provide us with securely. The servers we use to store this data and administer our newsletters may be located outside the UK or EU, but will always abide to the same high standards of security. We will never share your details with any third party.
We use open tracking to monitor and improve the email newsletters we send you. This allows us to track the number of people who read our missives, and gather other information such as email client, geographical location (based on IP address), and which links are clicked.
You can unsubscribe from our email newsletters by clicking the Unsubscribe link, which is included at the bottom of every edition, or contact us and we will remove you from our mailing list.
If a visitor to our website comments on a blog post, we will store their IP address and email address in a password protected database. IP addresses are stored for the purposes of detecting spam, and potentially tracing any malicious comments. We will not use them for any other purpose.